Dynamics 365

CRM and ERP implementation, Power Platform solutions, and Azure integrations.

Microsoft Dynamics 365 is a powerful suite of business applications — but realizing its full value requires expertise across CRM, ERP, Power Platform, and Azure. Our team delivers end-to-end D365 solutions from initial implementation through custom development and ongoing optimization.

We specialize in Sales, Customer Service, Field Service, and Finance & Operations modules, with deep experience in plugin development, Power Automate flows, and Azure-based integrations.

What We Deliver

Implementation & Configuration

End-to-end D365 setup: entities, forms, views, dashboards, security roles, and business rules.

Plugin & Workflow Development

Custom C# plugins, workflow activities, and JavaScript web resources for complex business logic.

Power Platform

Power Automate flows, Power Apps canvas/model-driven apps, Power BI reports, and Dataverse.

Azure Integrations

Azure Functions, Logic Apps, Service Bus, and API Management for enterprise integration patterns.

Data Migration

Migration from Salesforce, legacy CRM, spreadsheets — with mapping, transformation, and validation.

Analytics & Reporting

Power BI dashboards, FetchXML queries, and custom reports for sales, service, and operations KPIs.

Technologies We Use

D365 SalesD365 Customer ServiceD365 F&OPower AutomatePower AppsPower BIDataverseAzure FunctionsC#JavaScriptFetchXML

Common Use Cases

CRM implementation for sales pipeline and opportunity management
Customer service case management with SLA tracking
Field service scheduling and mobile workforce management
Finance and operations ERP for mid-market companies
Power Automate workflows replacing manual approval processes
Power BI dashboards for executive reporting and forecasting

Why Symple Solutions?

Full Microsoft Stack Expertise

We work across D365, Power Platform, Azure, and .NET — delivering integrated solutions, not siloed projects.

Modern Development Practices

Solution-aware development with ALM, automated deployments, and proper DevOps for D365.

Business-First Approach

We start with your processes and pain points, not the technology. The best CRM is the one your team actually uses.

Ready to Get Started?

Let's discuss how we can help with your project.